Ahoy there! I’m Jim.

Thank You Machine

with the teams at Zendesk and One Darnley Road

Thank You Machine is a web app that visitors can use to make an illustrated card for a colleague, friend or family member.

Our engineering lead, John, and I teamed up to create a user interface for the app, integrate it with a CMS, and set it up with scalable hosting. The illustrations were implemented with SVG images that a visitor can mix & match to make their card more unique. And we used Netlify functions to generate a downloadable image for each card.

The project was completed in a short time frame, going from prototype to launch in weeks. Work continued after the first version was released, including a holiday edition and translations into Spanish, Portuguese, French, German, Dutch, Japanese and Korean.

You can read more about the project on the Zendesk web site.

Visit the project

Thank You Machine
Thank You Machine
Thank You Machine
Thank You Machine
Thank You Machine
Thank You Machine


Design & Illustration


Tools we used

User Interface


Image generation

Templates & Content

Web Hosting

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with the team at The Goldhirsh Foundation